Why O.E.M. Parts Matter


Choosing a piece of restaurant equipment can be a long and painstaking process. Consideration must be given not only to functionality but also to reliability, size, installation requirements and operating costs. The final decision is often the one that offers the best return on your investment.

We understand that this investment is pivotal to your kitchen success and that the longer the equipment’s operational life, the greater your return will be. The lifespan of commercial foodservice equipment can range from 5 to 25 years depending equipment type and maintenance frequency. What is certain is that this equipment should be productive for a significant period, and that life cycle can be extended through proper operational care and maintenance.

During this lifespan you should expect certain components to wear and perhaps even fail. These occurrences have been planned for by the manufacturer by designing equipment that allows components to be easily replaced; indeed, this is one of the key areas that helps set commercial equipment apart from residential equipment.

When your equipment needs service, there are two things that can be done to protect equipment lifespan. First, be sure to select a manufacturer trained and certified technician and second, insist on genuine O.E.M. replacements parts. Both strategies promote repair and maintenance quality and ensure that your equipment is maintained at the original manufacture specifications. This specification is vital; it was the original reason for the selection of the equipment and is the single most important factor for maximizing the return on your investment. In addition, O.E.M. parts are warranted by the manufacturer giving the equipment owner additional protection.

Here at GP-PartsDirect we exclusively sell O.E.M. parts as well as manufacturer recommended care items. In doing so we are supporting operators in their quest for maximizing product quality, consistency and return on investment all at the same time!

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customer testimonials


    Hey Joe...I just wanted to say that I appreciate your quick responses to my questions....I appreciate that you take extra good care of us at Engels. Have a great Tues....


    Just wanted to drop you a line concerning one of your parts reps, her name is Linda Crimm. Linda went above and beyond trying to find a part for me as well as having such a fun and pleasant disposition. Linda sent emails and tried to track down a certain bracket that I needed and was very helpful by sending pics back and forth with me until we succeeded. I realize may be part of her job but I just wanted to let you know what a pleasant experience finding an elusive part. She was great! Thank you for having a great employee as well as being knowledgeable.


    Hi Ivan...I just wanted to take a brief second to let you know how much I appreciate YOU...I know there are times that I seem short in my emails and I don't mean to be but I am just trying to get stuff done and move onto the next.
Anyways I just wanted to let you know that you are awesome to work with and I appreciate everything that you do. You are extremely knowledgeable and accommodating. Your communication is superior hands down!
Please forward onto your manager so they are aware that you are a huge asset
Have a great Weds...


    Hi Richard just want to drop you a line and let you know I am retiring as of May 13th. I do not know whom will be my successor for now you will be hearing from Brian Welsh. I want you to know it has been a real pleasure working with you. You have always went the extra mile to help me in any way you could. I will miss working with you. I will still have my cell number so if your ever up this way give me a call and I will buy you lunch. I know we have never met but it seems like we have known each other for years. Once again thanks for all the great service you have given me. Have a great summer.

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